About Partnering with Critical Syntax

We get it, security is just another one of the many hassles of building a web site. In addition to getting the project done on-time and under-budget, now you have to worry about it being hacked after deployment. There is nothing worse than an irate client calling, especially because the site you built for them has been compromised. Here are some of the ways we take some of the trepidation from our agency partners:

  • Our Critical Care packages can harden the security of web sites developed by your agency, either during production or right before deployment.
  • We can teach your developers standard security best practices and the latest tips as new threats arise.
  • Our Critical System package can offer your customers added piece of mind that their site is protected in the case of a future attack.
  • Our Critical Response team will take over in the event of an attack to isolate the vulnerability and find the source of the intrusion.

We’d like to provide you with a presentation and talk about a partnership, call us at 800-719-8140 to setup a meeting with our team.

Some Cybersecurity Misconceptions Agencies Have

Here are some of the reservations we encounter when speaking with agencies about their web development and security.

I rely on my hosting company for web site security.

Hosting companies like Godaddy, Rackspace and Network Solutions are looking mainly for outgoing SPAM. This is in response to the CAN-SPAM act which made them responsible for those kinds of messages. So most hacks aren’t caught by their filters. If your site is taken over with Chinese characters, or has become a link bed for Russian mail-order-bride ads, they will never know and have no way to help once it’s happened.

My developers are the best, I’m sure our sites are secure.

We have worked with some very responsible and thorough programmers when it comes to security. However building marketing-driven web sites has traditionally been done by amateur or junior programmers with little or no formal security training. If there is a more senior programmer around, they are usually more concerned with sites with e-commerce or client databases. So most of the time security for a large amount of the sites is just what WordPress provides out of the box.

Can we call you when something we developed in the past gets hacked?

Absolutely, our Critical Response team can find the source of the problem, then we can harden the security going forward. We would prefer to work before an incident occurs, but we understand there are a lot of old WordPress installs out there that won’t be of concern until something bad happens to them. In some cases our agency partners prefer to reach out to clients with previous builds and offer our services proactively before something bad happens.